User Delete Policy

User Data Policy

Last Updated: 2023-08-14

If a registered user of our website requests that their personal data be deleted, the following will occur:

  • The user's account will be deactivated and all personal information associated with the account will be removed from our database. This includes but is not limited to: name, email address, phone number, address, account history and associated ratings.
  • We will comply with the user's deletion request as quickly as possible, within 30 days at maximum.
  • Once user data is deleted, it cannot be recovered. If the user wishes to open a new account in the future, they will have to sign up again as a new user.
  • We will send the user an email confirmation once the deletion request has been processed and their personal data removed from our systems.

Data Retention

We retain personal data for as long as necessary to provide our services, subject to your requests for deletion, and as required by applicable laws. We may retain anonymized, aggregate data indefinitely.

Your Data Deletion Rights

As a data subject under GDPR, you have the following rights:
  • Access your personal data
  • Request data deletion
  • Restrict processing of your data
  • Data portability to obtain and reuse your data
  • Object to processing based on legitimate interests

Data Security

We take appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure.

Changes to This Policy

We may update this policy from time to time. We will notify you of any changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about this policy, please contact us at [email protected]